Skip to content

Free Shipping on all orders

Cancellation policy

HimaPure โ€” Purchase Options & Cancellation Policy

Last updated: 9/2/2026

This policy outlines the terms for subscription purchases, recurring orders, and cancellation rights when selecting purchase options on the HimaPure website.

Purchase Options

Certain HimaPure products may be offered with multiple purchase options, including:

  • One-time purchase

  • Subscribe & Save

  • Bundle subscriptions

  • Recurring delivery plans

By selecting a subscription option, you agree to recurring charges based on the delivery frequency chosen at checkout.

Subscription Billing

When you enrol in a subscription:

  • Your payment method will be automatically charged at the selected interval (e.g., every 30 / 45 / 60 days)

  • Charges occur on the renewal date unless cancelled beforehand

  • Pricing, discounts, or free shipping offers are locked in at the time of signup unless otherwise stated

You will receive confirmation of each recurring order via email.

Managing Your Subscription

You may manage your subscription at any time by:

  • Logging into your customer account, or

  • Using the subscription management link sent via email

From your portal, you can:

  • Skip a delivery

  • Change delivery frequency

  • Update address or payment details

  • Swap products (if enabled)

Cancellation Policy

Subscriptions may be cancelled at any time after the first reocurring order has been complete.ย 

However, cancellations must be made at least 48 hours before the next billing date to prevent the upcoming order from processing.

If cancellation occurs after billing has processed:

  • The order will proceed as scheduled

  • It will fall under our standard Refund & Returns Policy

  • As consumable goods, the order cannot be returned once shipped

Failed Payments

If a recurring payment fails:

  • Our system will automatically retry the charge

  • If payment remains unsuccessful, your subscription may be paused or cancelled

You will be notified via email to update your payment details.

Subscription Modifications

We reserve the right to:

  • Modify subscription pricing

  • Adjust delivery frequencies

  • Update product availability

Customers will be notified in advance of any material changes affecting their subscription.

Refunds on Subscription Orders

Subscription orders follow the same policy as one-time purchases:

  • No returns on consumable products

  • Refunds or replacements only for items damaged in transit (with evidence)

Please refer to our Refund Policy for full details.

Contact Us

For subscription or cancellation assistance, contact:

HimaPure Support
info@himapure.com